A Closed System
Aloha is harder to connect to than newer cloud POS systems, so many phone tools don't write orders into it. They text the guest an ordering link or send the order to the store to ring in by hand.
TARA answers every call, takes the order, and sends it straight into Aloha, built from your Aloha menu with the right items, modifiers and prices. No re-keying phone orders. No orders lost on a notepad.
Aloha runs some of the busiest multi-unit restaurants in the country. The phone is still the one channel that doesn't flow into it cleanly.
Aloha is harder to connect to than newer cloud POS systems, so many phone tools don't write orders into it. They text the guest an ordering link or send the order to the store to ring in by hand.
When the phone isn't connected, someone writes the order down and rings it in again. That's where wrong modifiers, missed items and slow tickets come from.
Every location answers the phone differently, and corporate has no view into what happens on those calls or how many go unanswered.
At the dinner rush, the person answering the phone is also running the register or expo. Calls ring out right when guests want to order.
TARA is connected directly to Aloha. She orders from your real menu and hands the kitchen a ticket it already knows how to read.
TARA picks up on the first ring in your brand's voice, even at peak and after hours, and handles as many callers at once as you get.
She builds the order from your Aloha menu, so every item, size and modifier is something your POS can actually ring in. She suggests a relevant add-on along the way.
The completed order goes straight into Aloha. Your kitchen gets it like any other ticket, with no one re-entering it at the register.
TARA texts the guest an order confirmation, and the call transcript is saved for your team.
When you evaluate AI phone tools, ask one question first: does the order go into Aloha, or somewhere next to it? Then ask to watch a phone order ring into Aloha live on the demo.
| What matters | HeyTARA + Aloha | Phone tools without Aloha integration |
|---|---|---|
| Where the order goes | ✓ Directly into Aloha | ✗ Re-keyed by staff, or a link texted to the guest |
| Menu accuracy | ✓ Synced from Aloha | ~ A second menu kept up by hand |
| Modifiers and pricing | ✓ Match your POS | ~ Only as good as the copy |
| Multi-brand groups | ✓ One agent across Aloha, Square and Olo/Omnivore | ✗ Separate tools per system |
| Commissions on orders | ✓ None | ~ Some charge per order |
HeyTARA is fully managed. There's no IT project on your side.
We connect TARA to your Aloha stores and confirm orders flow through correctly before any guest calls.
Your items, modifiers and prices come from Aloha, so TARA starts with the same menu your registers use.
Hours, pickup times, upsells, catering, complaints and transfers, set up per location and in your brand's voice.
We run test calls end to end, go live, then keep refining TARA from real call transcripts.
Yes. HeyTARA connects directly to NCR Aloha. Phone orders TARA takes go into Aloha like any other order, and your Aloha menu stays in sync with what TARA offers callers. Aloha integration is included in the Main Course plan at $199 per month, and multi-location groups can build a custom Chef's Special plan.
Yes. TARA takes orders in natural conversation, including combos, substitutions, add-ons and pickup times, and maps each request to the items and modifiers that exist in your Aloha menu, so the ticket rings in the way your kitchen expects.
TARA uses real-time menu sync, so menu and price changes you make in Aloha carry over to what TARA offers callers. You don't maintain a second menu.
No. TARA works with the Aloha setup and phone line you already have. There's nothing to install on the counter and nothing new for your staff to learn.
Yes. Besides NCR Aloha, HeyTARA integrates with Square and Olo/Omnivore, so restaurant groups with different POS systems across brands or locations can run one phone agent with one set of reporting.
TARA transfers the call to your team. Complaints, large catering requests and anything you flag can be routed to the right person, with the call transcript available afterward.
Yes. On the Main Course plan, TARA understands and responds to callers in Spanish.
Days, not months. We handle the setup: connecting to Aloha, importing your menu, configuring your workflows and running test calls. The exact timeline depends on your Aloha configuration and number of locations, and we'll give you a firm go-live date on the demo call.
See all integrations, compare plans, or estimate your missed-call revenue with the ROI Calculator.
Book a 30-minute demo and watch a phone order go from the call into Aloha, using your menu.