Slow Replies Lose Bookings
Guests planning an event often reach out to several venues at once. The first one to reply has the best shot.
When a guest fills out your private event form, TARA texts them right away in your restaurant’s name, answers their questions, gathers the details your events team needs and emails your managers a ready-to-book lead. No more event inquiries going cold in an inbox.
Private events are some of the highest-value business a restaurant books. Most of those leads arrive while your managers are running the floor.
Guests planning an event often reach out to several venues at once. The first one to reply has the best shot.
Inquiries land in a shared inbox during service. By the time someone writes back, the guest may have moved on.
Your coordinator spends the first few messages asking for the date, headcount and budget instead of selling the event.
A guest who doesn’t answer the first reply rarely gets a second one.
TARA works from the event information you approve, keeps the guest engaged and knows when to hand off to your team.
No new forms and no new apps for your guests. TARA picks up where your website leaves off.
Your website’s private event form triggers TARA the moment it’s submitted. We connect it with your web team.
She introduces herself as your restaurant’s assistant and gathers the date, headcount, event type, food and beverage, budget and special requests in a natural text conversation.
TARA answers from your approved knowledge base, shares event menus and space photos, flags anything that needs a coordinator, and checks in after about a day if the guest goes quiet.
An email with the event details, a conversation summary and open questions. One lead per guest, updated as it goes. Your team finalizes the order and the reservation.
Your team spends its time on guests who are ready to book, not on chasing details.
Date, time, headcount, event type, food and beverage preferences, budget and special requests, all in one email to your managers.
If a guest writes back or submits the form again, TARA updates the lead she already started instead of creating a duplicate.
Anything TARA shouldn’t answer on her own, like custom pricing or a special arrangement, is flagged for your team.
TARA marks which guests want to move forward, so your events team calls the hottest leads first.
Private event lead follow-up is part of Chef’s Special, our plan for multi-unit groups, alongside the multi-location dashboard, help-desk workflows and custom integrations.
Event and catering inquiries that come in by phone are captured and sent to your team too, so no lead depends on which channel the guest picked.
Each location gets its own event spaces, menus, photos, policies and managers to notify.
We load your event menus, spaces and policies, connect your inquiry form and test everything with your events team before launch.
Within seconds of the form being submitted, TARA texts the guest in your restaurant’s name, thanks them for the inquiry and starts gathering the details your events team needs. She answers their questions along the way and emails your managers a summary of the lead.
The event date and preferred time, number of guests, type of event (like a birthday, corporate event or rehearsal dinner), food and beverage preferences, budget if the guest shares one, and any special requests or accommodations.
TARA only answers from the event information you approve, like your spaces, menus and policies. If a question needs a manager or event coordinator, she tells the guest the team will follow up and flags it in the lead summary instead of guessing.
Yes. TARA can share the event menus that fit the inquiry, like prix fixe or buffet, and send photos of your available event spaces.
Yes. If the guest hasn’t responded after about 24 hours, TARA sends a friendly check-in to keep the conversation going.
TARA qualifies the lead and hands it to your team. Your managers finalize the event order and the reservation in the systems you already use, like OpenTable.
It’s part of the Chef’s Special plan for multi-unit groups. It works with your existing website inquiry form, and our team coordinates the connection with your web team.
TARA also answers your restaurant’s phones. See AI phone answering, or how TARA works for casual dining, fine dining and bars & breweries.
Book a 30-minute demo and see how TARA follows up on a private event inquiry from start to finish.