Integrations ยท Olo / Omnivore

AI Phone Ordering Through
Olo & Omnivore

TARA works with any POS that uses Olo. She answers every call, takes the order from your synced menu and routes it to your POS, with no commission on your orders.

The Challenge

The Phone Is the Channel Your Stack Left Out

Most multi-unit brands have spent years getting web, app and delivery orders to flow cleanly into the POS. Phone orders usually didn't get the same treatment.

One More System

A phone tool that isn't connected to your ordering stack means another menu to maintain and another place for prices to drift.

Every Store Is Different

Each location answers differently, and corporate can't see what happens on those calls or how many go unanswered.

Manual Re-Entry

Orders taken by phone get written down and rung in again, which is slow at peak and where mistakes start.

Catering Calls Get Lost

Big orders often arrive by phone, at the worst time, and depend on someone remembering to call back.

How TARA Works With Olo / Omnivore

One Connection, Phone Orders Included

TARA plugs into the connectivity you already use, so phone orders follow the same path as your other digital orders.

  • Answers every call, including several at once
  • Orders from your synced menu: items, modifiers and prices
  • Routes completed orders to your POS through Olo/Omnivore
  • Menu changes carry over automatically
  • Takes catering orders or sends them to your catering team
  • Routes calls by location, store or manager
Phone order โ†’ Olo / Omnivore โ†’ POS
2ร— Chicken Burrito Bowlno rice
1ร— Chips & Guaclarge
2ร— Horchata+ added by TARA
Pickup12:10 PM
1
Menu to maintain
0%
Commission on orders
On Every Call

From Ring to Kitchen, Step by Step

A Guest Calls

TARA answers on the first ring in your brand's voice, at peak and after hours, for every location you turn on.

TARA Takes the Order

She builds it from your synced menu, with the right modifiers and prices, and suggests a relevant add-on.

The Order Reaches Your POS

The order is routed through Olo/Omnivore to the POS at that location, so nobody re-enters it.

Everyone Gets the Details

The guest gets a text confirmation. Your team gets the transcript, call tags and reporting by location.

Side by Side

Connected vs. Not Connected

When you evaluate AI phone tools, ask whether they connect to the ordering stack you already run, or sit next to it.

What matters HeyTARA via Olo / Omnivore Phone tools without a POS connection
Where the order goes ✓ To your POS ✗ Re-keyed by staff, or a link texted to the guest
Menu accuracy ✓ Real-time menu sync ~ A second menu kept up by hand
Multi-brand groups ✓ One agent across every POS in your group ✗ Separate tools per system
Reporting ✓ By location and brand (Chef's Special) ~ Usually per store
Commissions on orders ✓ None ~ Some charge per order
Getting Live

We Do the Setup. Your Team Keeps Working.

HeyTARA is fully managed. There's no IT project on your side.

Connect Through Olo

We connect TARA to your Olo setup, so phone orders reach whichever POS your locations already use.

Sync Your Menu

Items, modifiers and prices come from your existing menu, so TARA starts where your registers are.

Configure Locations

Hours, pickup times, upsells, catering, complaints and transfers, per location and in your brand's voice.

Test and Launch

We run test calls end to end, go live, then keep refining TARA from real call transcripts.

Common Questions

Olo / Omnivore + HeyTARA FAQ

Yes. HeyTARA connects through Olo/Omnivore with real-time menu sync, so TARA can take phone orders and route them to the POS behind the connection. Olo/Omnivore integration is included in the Main Course plan at $199 per month, and multi-location groups can build a custom Chef's Special plan.

Omnivore is a restaurant POS connectivity platform: one connection that lets other software read menus and send orders to many different POS systems. Olo acquired Omnivore in 2022.

Any POS that uses Olo. If your locations are connected through Olo, TARA can take phone orders and send them to your POS through that same connection.

TARA uses real-time menu sync, so menu and price changes carry over to what TARA offers callers. You don't maintain a separate phone menu.

Yes. TARA can take a catering order on the call, send catering and large-order requests to your catering team by phone or email, or do both, depending on how you want it set up.

No. HeyTARA is one flat monthly price with unlimited calls. You keep 100% of every order.

Yes. HeyTARA also connects to Toast, Clover, Square, SpotOn, NCR Aloha and SkyTab, so groups with different POS systems across brands or locations can run one phone agent with one dashboard.

We handle the setup: connecting through Olo/Omnivore, importing your menu, configuring workflows per location and running test calls. We'll give you a go-live date for your locations on the demo call.

See all integrations, compare plans, or read the restaurant AI phone agent buyer's guide.

Running Olo? Hear TARA Take a Real Order.

Book a 30-minute demo and watch TARA take an order from your menu and send it through Olo to your POS.

๐Ÿ“ž Book a Demo